Delivery
We offer a variety of shipping options to meet your needs. We deliver our products and services worldwide. Check with your Trendsson assistant for shipping options at the end of your purchase or service. We make personal deliveries if the product or service requires it, so our team can personally travel to any part of the world.
HOW LONG DOES IT TAKE TO DELIVER AN ITEM?
All orders placed Monday through Friday will be processed and shipped within 1-2 business days.
Orders placed over the weekend or on holidays will begin processing the next business day and will ship within 2-3 business days.
During periods of high volume of demands, it may be that certain products may have longer processing and delivery times than usual.
The delivery time may vary from one article to another.
The delivery time depends on the arrival of the payment, the availability of the article, difficulties in obtaining the authorization of shipment, uncontrollable causes, etc.
HOW MUCH DOES SHIPPING COST?
All shipments are made by DHL. All shipping prices are calculated based on the volume and weight of the shipping box, calculated by the rate provided by the transport agency. The price of these is already calculated and notified to the customer before the purchase of the product/s, so the price of this is included in the invoice issued by TRENDSSON.
Our shipping costs vary depending on what country your order is being shipped to. Contact us for more information info@trendsson.com or call us or write us via WhatsApp +34 678225019
IS YOUR PACKAGE INSURED?
You order is not insured, unless the customer requests it and is the one who must be responsible for the extra cost of this.
If the purchased product requires insurance, the customer will be notified by TRENDSSON and the customer must take care of it. If the service is contracted without insurance and the package is lost, TRENDSSON is not responsible for the loss of it, so it is not possible to proceed to a refund of the amount of the item, service or other charges paid.
WOULD YOU LIKE TO TRACK YOUR ORDER AND FIND OUT WHEN IT WILL GET DELIVERED?
You will receive an email with your parcel’s tracking number as soon as DHL has picked it up from our warehouse. You can track the status of your order to find out where it currently is and when it will get delivered at any time using your tracking number.
CAN I CHANGE MY SHIPPING ADRESS?
Shipping addresses can’t be changed if you have already received the tracking information for your shipment, so the package will be received at the address provided. If you wish to change the shipping address, contact us at info@trendsson.com or write / call us at +34 678225019.
CAN I SEND MY OWN TRANSPORTATION TO PICK UP THE ORDER?
Yes, we accept that the client sends his own transport company to collect the requested item (s) or the client collects it personally at our offices.
CAN MY ORDER BE PERSONALLY DELIVERED BY A PERSONAL ASSISTANT FROM TRENDSSON WORLWIDE?
Yes! If you want the product or products to be delivered or you contract a service for a Trendsson assistant to be with you anywhere in the world, you will have to bear all the costs of transport, subsistence and accommodation required by the product or service. In addition to a special rate. Contact us for more information info@trendsson.com
IMPORTANT INFORMATION ABOUT SHIPPING
– We do not send any item if the payment has not been made previously.
– Shipping costs, import taxes and / or duties paid are non-refundable.
– All orders are shipped with ‘No Signature Required’ and can be left in a residence deemed safe by the delivery company. TRENDSSON is not responsible for any loss, liability or damage that may result from leaving your package at the shipping address without a signature.
TAXES & COSTUMS
– Sales tax on orders sent to the European Union, the law requires that sales tax be charged for online purchases or services, VAT. The list of these countries may vary from time to time. This tax will be charged at the time you place your order or service requested.
– The prices of the products and services shown on the invoice may not be the final price in some cases, so we do not take charge of the arrival fees at the destination, or extra shipping charges.
– If the product is imported into the European Union, you will be responsible for all import duties, customs and local sales taxes charged by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs upon arrival. Orders will be sent from the country where the requested item / s is located, so the sending shipment will not always be from Spain or Europe. If the article is not in Spain or Europe, TRENDSSON will notify its customers so that they know the origin of the shipment, before making their purchase.
– Some of the products ordered may be subject to import duties, so we do not pay the fees once the imported package arrives. All other non-customs related local taxes are the responsibility of the customer, and TRENDSSON is not responsible for reporting or paying additional local taxes, such as any use tax. All taxes and duties are calculated on the total value of the merchandise.
– For returns or exchanges, shipping and any reverse fees are the responsibility of the customer.
IMPORTANT INFORMATION FOR INTERNATIONAL SHIPPING, TAXES & COSTUMS:
– Shipping costs, import or export taxes and / or duties paid are non-refundable.
– The prices of the products and services shown on the invoice may not be the final price in some cases, so we don’t take charge of the arrival fees at the destination, or extra shipping charges.
– For orders that are sent outside the European Union, they are exempt from VAT.
– If the product is imported, you will be responsible for all import duties, customs and local sales taxes charged by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs upon arrival. Orders will be sent from the country where the requested item / s is located, so the sending shipment will not always be from Spain or Europe. If the article is not in Spain or Europe, TRENDSSON will notify its customers so that they know the origin of the shipment, before making their purchase.
– Some of the products ordered may be subject to import duties, so we do not pay the fees once the imported package arrives. All other non-customs related local taxes are the responsibility of the customer, and TRENDSSON is not responsible for reporting or paying additional local taxes, such as any use tax. All taxes and duties are calculated on the total value of the merchandise.
– The prices of the products and services shown on the invoice may not be the final price in some cases, so we do not take charge of the arrival fees at the destination, or extra shipping charges.
– You will be responsible for all import duties, customs, and local sales taxes charged by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs upon arrival. Orders will be sent from the country where the requested item / s is located, so the sending shipment will not always be from Spain or Europe. If the article is not in Spain or Europe, TRENDSSON will notify its customers so that they know the origin of the shipment, before making the purchase.
– For international returns or exchanges, shipping and any reverse fees are the responsibility of the customer.